We are delighted to announce that our new customer portal is now live!
What does this mean for existing customers?
We have migrated all your services over to the new platform automatically. Meaning that you can now manage your existing services using this new system. We hope that this will improve your engagement with us as it centralizes:
· Pre-sales support
· Sales
· Service management
· Billing
· Technical support
· Knowledgebases
· News announcements from us
· Network issue tracking
· Quoting
If you are an existing customer, you should have received an email from us inviting you to our new customer portal. But if you have not or you cannot access it, please use the forgotten password tool.
What does this mean for new customers?
We have been working hard to improve our engagement with both existing and new customers. We have some new exiting new features such as:
· Project management tracking
· Network issue tracking
· News announcements